POLICY CENTRE
The contractual terms governing use of this website and product orders.
This website is operated by Prime Offerz Italia S.r.l., Via delle Imprese 19, Verona (VR), Italia, VAT ID IT47291568039. Email: [email protected]. Phone: +39 045 000 6258.
These terms apply to the use of the website and purchases made through the ordering process. Mandatory consumer rights remain unaffected.
We aim to describe products accurately. Images may be illustrative and colours or minor details can vary by screen, production batch or supplier. Availability may change without notice.
Submitting an order is an offer to purchase. We may contact you to verify information. A contract is concluded when the order is accepted or dispatched. We may refuse or cancel an order for legitimate reasons, including inaccurate information, suspected fraud, unavailability or obvious pricing errors.
The applicable price is shown during the order process. Standard payment is made to the courier at delivery. Any additional charge will be disclosed before confirmation where applicable.
Estimated delivery is 24–48 hours and is not guaranteed. Please see our Shipping Policy.
Consumers may have a 14-day right of withdrawal. Statutory remedies for defective or non-conforming goods remain available. See our Right of Withdrawal and Returns & Refunds pages.
Nothing excludes liability that cannot lawfully be excluded. To the extent permitted by law, we are not liable for indirect losses or delays caused by events beyond our reasonable control.
Website content, branding, graphics and text may not be copied or commercially reused without permission, except where law permits.
These terms are governed by Italian law, without prejudice to mandatory protections available to consumers in their country of residence. Competent courts are determined by applicable law.
Questions may be sent to [email protected].