HELP CENTRE
Quick answers about orders, delivery, payment and returns.
Estimated delivery is 24–48 hours. Timing may vary depending on destination, courier operations and circumstances beyond our control.
Payment is made directly to the courier when your parcel arrives, according to the instructions provided during the ordering process.
You may exercise your right of withdrawal within 14 days, subject to the conditions explained in our Returns & Refunds and Right of Withdrawal pages.
Email [email protected] or call +39 045 000 6258.
Contact our support team with your name, phone number and any order reference available. We will help you check its status.